Our warranty covers all defects resulting from factory faults or technical malfunctions. In such cases:

• We will repair the device free of charge.

• Once repaired, we’ll ship it back to you at no cost.

Software issues?
We’ll be happy to help. In some cases, a full factory reset may be necessary — we’ll always discuss this with you beforehand.

To avoid any confusion, here’s what falls outside the warranty:

• Physical or water damage: Damage from drops, impacts, pressure, or moisture isn’t covered.

• Dirt or improper cleaning: If damage occurs due to dirt or incorrect cleaning, we cannot offer warranty support.

• Unauthorized repairs: If the device has been opened or modified by a third party, the warranty is void.

• Most Apple products we sell fall under the margin scheme for second-hand goods. That means no VAT is shown or charged to the consumer — ideal for private buyers.

• Are you a business owner? Please note: in these cases, VAT cannot be reclaimed.

• Occasionally, we sell products with 21% VAT — these will always be clearly marked with “incl. 21% VAT” or “VAT” in the product listing.

We ship all orders insured via PostNL to ensure safe delivery.

• Most orders arrive within 1–2 business days.

• However, we mention a 2–3 business day delivery time to prevent disappointment in case of delays.

You’ll always receive a track & trace code as soon as your order is shipped.

Absolutely! We also buy used Apple devices.
Just send us the details of your device, and we’ll give you a no-obligation offer.

Every Apple device sold at Appledoorn — iPhone, iPad, MacBook, or others — is thoroughly tested and inspected.

We evaluate:

• Technical performance

• Cosmetic condition

Only products that meet our strict quality standards are listed for sale.